Gone Virtual?? – You’ve used voice messaging in instant messaging apps (such as WhatsApp, Telegram, etc.), and may occasionally chat with Cortana in Windows 10 and Apple’s Siri (and other AI apps like this). You must have done it, right?
If you are still a fan of keyboard shortcuts and it is really difficult for you to transfer content without pressing a button, you should know that the world is moving in another direction! The results of a new survey say that audio technology will soon become a format technology in cyberspace, and we must all cope with this change sooner or later.
Pen-drop Information Security Company Survey
In its latest survey of consumers, the Pen-drop voice authentication platform examined how they interact with their digital devices. Almost 4057 people took part in the online survey, and participants were asked about the current and future use of audio technology and its impact on people’s lives.
The study shows that currently about 2 out of 3 people in the population use part or all of their voice to interact with devices (especially smartphones), and 53% of people plan to do so within the next year. Like they would like to increase their capabilities in delivering content through audio.
Voice control devices will gradually replace conventional remote-control devices used in the home (such as air conditioners and televisions). About 7 out of 10 people (63%) are interested in using one of the voice controls (either at home or at work). The survey also showed that more than two-thirds (68%) of respondents prefer to use voice messaging in their business dealings with customers, while almost one in three jobs is supposed to have all of their interactions voiced; an increasing trend towards voice messaging. The data also shows us the reason for this growing appetite for audio technology.
On average, 56% of people think that audio technology will have a more positive impact on their work and life (this figure reaches 68% for people who already use it regularly). Almost half of the respondents (48%) think that with the advancement of audio technologies, the keyboard will be rarely used by the end of 2023. Nearly 41% people believe that this trend makes people stare less at their smartphones, and this is a privilege because it can be spent on other things. The same number believe that their lives will be easier with voice and audio technologies, because in the next 5 years, the capabilities of this technology will increase.
Most respondents plan to use voice-activated devices and appliances for cooking (63%), home management (58%), ordering food (52%), and organizing a party (52%) over the next 5 years.
Until a few years ago, using smart devices that work with voice commands was considered difficult, but today these devices are found in people’s homes.
People also want to use the most of outdoor audio technologies. Although sound is less appealing in the workplace than at home, it is expected to be used more. More than half of people (57%) tend to use voice command in their workplace, while 50% intend to use it at work place with equipment or devices installed in cars.
With the advancement of audio technology, the work of keyboards is over in the next decade
Currently, 2 out of 5 people use voice tools to interact with the virtual assistant, and 56% of them plan to use the virtual assistant to book tickets or restaurant reservations for the next 5 years.
Security concerns are inevitable. As technology increases, so do security concerns. In 2017, the main issue of audio technologies was their popularity and expansion. But now, security and privacy concerns are the number one challenge.
For example, when the survey asked people to say their passwords aloud, although 44% of people did not have a problem with this issue but a higher percentage considered this method unsafe. Given that there are many programs that can mimic people’s voices, it does not seem to be enough to rely on the sound vibrations of the device owner. Another interesting point is that the respondents to this survey, regardless of security challenges, think that using the keyboard to enter the password is even easier than expressing it in the form of a voice message.
Vijay Balasubramaniyan CEO and Founder of Pen-drop:
Until a few years ago, the use of smart devices that work with voice commands was considered difficult, but today these devices are found in people’s homes, and this technology, although once viewed with skepticism, has now become commonplace. Today’s results prove this claim, and another point to the future in which the way we interact with technology will essentially be reduced to a handsfree and microphone. People can see the benefits that come to them and use technology more easily in their lives.
Translated by Sayyad Hassan Naqavi